Introducing Virgil

Turn Your Superfans
into Evangelists

Know every fan. Reward every action. Launch campaigns across every community channel from one intelligent platform.

Book a demo →Talk to Virgil
Trusted by
NZXTLimit BreakCCP GamesScopelyNRN AgentsUniversal Music GroupTeam17DreamhavenMad MushroomBlueberryReady Player MeCarbonatedTolan
The platform

The All-In-One Community Operating System

Know every fan.

Bring your audience together from your Web Hub, Discord, email lists, and connected platforms. Harbor turns every member into one living customer profile.

  • Unified audience CRM
  • Rich zero-party profiles
  • Custom audience segments
Virgil found a high-value segment
A member profile beside audience segments, growth and engagement — one living customer profile.

Reach fans everywhere.

Create one campaign and deliver it through the channels your audience already uses.

  • Email, push, Web Hub, and Discord
  • Audience targeting
  • Automated notifications
Virgil generated this campaign
One campaign fanning out to Discord, email, push and the Web Hub.

Reward participation.

Use flexible gamification primitives to turn consistent community actions into progress, status, and rewards.

  • Quests and XP
  • Rewards and storefronts
  • Referrals, contests, and events
Virgil identified churn risk
13 LEVEL UP
7-day streak
+500 XP
YOUR MODULES

Engagement Toolkit

Pick modules, set them up, and let the good times roll.

Browse all ⌗
QuestsActive
DropsActive
StoreActive
EventsActive
LeaderboardsActive
GuildsActive
RafflesActive
PollsActive
Challenges+
Referrals+
Check-in+
Giveaways+
Live Activity● Live
MMira completed Daily Quest+150 XP
VVoidWalker claimed a Drop3m
ZZane invited 3 friends+300 XP
NNova reached Level 13+500 XP
18,892Quests completed↑ 24%
12,842Rewards claimed↑ 31%
6,301Drops claimed↑ 27%
24,871Members engaged↑ 19%

Run community programs at scale.

Manage applications, participants, communication, progress, and rewards from one dashboard.

  • Creator programs
  • Playtesting programs
  • Participant workflows
Virgil recommends these creators

Creator Program

Wave 2 · applications

214 applied
N
Nova

Creator · 128k reach

Accepted
V
VoidWalker

Playtester · PC

In review
M
Mira

Creator · 44k reach

Accepted
Z
Zane

Playtester · Console

Waitlist
ApplicationsBriefs sentKeys deliveredRewards

Understand what your community actually thinks.

Turn direct community activity into zero-party intelligence that traditional CRMs cannot capture.

  • Sentiment
  • Platform overlap
  • Growth and content insights
Virgil detected a decline in sentiment

Overview

All Platforms ▾  +3
Active Members
24,871↑ 18.4%
Engagement Rate
61.2%↑ 9.6%
Quests Completed
18,392↑ 21.3%
Revenue
$87,432↑ 16.7%
Community Growth
7D30D90D
Total Members New Members
Top Contributors
1NNova12,540 XP
2VVoidWalker9,230 XP
3MMira8,410 XP
4ZZane7,210 XP
5LLuna6,980 XP
Retention · D1 → D30
D1D7D14D30
May 5100%61%42%28%
Apr 28100%59%40%27%
Apr 21100%57%39%25%
AI Insight

Engagement is up 18% this month, driven by a 32% increase in quest participation. Consider launching another quest campaign this week.

◆ Launch quest Reward top members Re-engage inactive

Own your community experience.

Build a branded destination for your audience and manage your Discord presence without relying on engineering.

  • Visual Web Hub editor
  • Custom community destinations
  • Discord bot management
A branded Web Hub: member level and XP, active quests, a weekly reward, leaderboard and live community feed.

Connected to where your fans already are.

Plug Harbor into the platforms your community already uses. Every connection feeds the same profiles, campaigns, and insights.

  • Discord, Steam, and Twitch
  • YouTube, TikTok, and email
  • Web Hub and API
DiscordSteamTwitchYouTubeTikTokEmailWeb