Community and member data
Explore Harbor accounts, Discord members, segments, tags, and custom fields.
Accounts and imported members
Audience is the member workspace. Harbor accounts and imported Discord profiles are related but are not interchangeable. A Discord member can exist in the CRM before creating a Harbor account. Linked identities connect platform information to an account when available; do not assume every imported profile has an account or email address.
Find and organize members
Use Sources, Tags, Segments, and Filters below the Audience heading to define your audience. Sources contains Hub, Discord when connected, imported lists, Import list, and Connect source. Manage tags from Tags; create or manage saved segments from Segments. A short row of segment shortcuts includes More for additional segments. Saved segments and tag filters apply to Harbor accounts.
The separate table toolbar contains Search people, Custom Fields, Columns, and Export. Search retains the existing search-by options. Columns opens the existing view editor, including reordering and Reset; saved choices are preserved. The default table shows Person, Sources, Tags, and Joined. Internal IDs remain available through Columns and member details. Export uses the existing report flow for the selected audience.
Click a member row to open the detail panel. Inspect member details before applying tags, editing custom fields, or taking bulk actions. Segment definitions describe a group; they do not create new members. Available fields and actions depend on the selected source and integrations.
Use the same population when comparing
When comparing Audience with Insights, check whether the figures refer to Harbor accounts, Discord members, or linked identities. A single person may have several platform identities. Do not add per-platform identity counts together and call that a unique member total.