Harbor helps teams engage fandoms and communities: bring member information together, run engagement activities, and understand results. A project is one community workspace. It can serve a game, creator, brand, or another fandom. Use the workspace switcher at the top of the sidebar to choose the project you want to manage.
Home: ask Virgil, read its compact briefing, and customize your personal dashboard with metric cards. Add, edit, resize, duplicate, remove, or reorder cards; your layout belongs to you within the selected project.
Community: expandable navigation for Audience (the full CRM), Creators, and Playtesters. These views share Harbor account identities.
Messaging: compose messages and manage delivery history, automations, and templates. New hubs include email, hub, push, Discord, and event-based notification access; channels still require their normal delivery configuration.
Gamification: expandable navigation for Features and Rewards. Features shows configured tools and their status; Rewards opens existing inventory management.
Campaigns: community activations and Creator Campaigns, including clipping. Campaign operations are separate from creator profiles.
Insights: Overview, saved views, and the report library.
Web Hub / Web Hub V2: public community site and feature settings.
Discord Bot: Discord experience configuration.
Settings: workspace configuration, team access, integrations, MCP, API keys, Virgil watches, and billing.
Docs: this handbook.
Old route names such as /web-hub/audience and /web-hub/features remain valid; the display names have changed.