Messaging and Virgil watches
Send community messages, schedule Discord announcements, and configure messaging automations.
Manage communications
Open Messaging for a unified History of Discord announcements, Discord DMs, email, push, and hub notifications. Filter by channel, audience kind, status, or search text. New Message opens the channel composer. Member messages reuse saved Audience segments (including tags and custom filters), eligibility and opt-in rules. Existing member-message scheduling restrictions still apply. A draft has not been sent; verify delivery status in History.
Discord announcements
Create announcements in Messaging → New Message → Discord Announcement. Select up to five text or announcement channels, enter the message, optionally add images and link buttons, then choose Send now, Schedule for later, or Save as draft. Send now queues delivery for the next Discord delivery cycle; it is not a synchronous delivery guarantee. Discord Bot remains the connection/configuration destination. Legacy announcement links redirect to Messaging. Agents should read the channel list and save a draft unless sending is explicitly authorized.
Automations and templates
The Automations tab manages event-based messages, formerly Auto Triggers. Templates currently manages reusable email templates; the navigation allows additional channels in future. Active Automations counts enabled event messages. Messages Sent includes member deliveries and sent announcements; open/click rates only cover tracked member deliveries. History audience labels describe the stored recipient kind; original segment names are not retained by the legacy delivery system.
Virgil watches
Open Settings → Virgil to configure watches for ending campaigns, incomplete quests, activity drops or surges, milestones, and community mood. Virgil surfaces findings for review and never changes anything on its own. Watches is functional; Notifications, Permissions, and Activity are reserved for future configuration. The old /web-hub/automations route remains valid.